Basra

Free Style Walling

• Premium quality
• Versatile
• Aesthetically Appealing
• Suitable for Various Projects

• Pre-installation: Dip-seal the stone to create a protective barrier.
• Regular Maintenance: Re-seal the stone every 2-3 years to maintain its elegance.
• Cleaning: Use pH-neutral cleaners specifically formulated for natural stone to avoid damaging the surface.
• Avoid Harsh Chemicals: Refrain from using harsh chemicals, bleach or ammonia, as these can erode the stone.
• Gentle Cleaning: Don't use abrasive cleaners or scouring pads that can scratch the stone's surface.
• Inspection: Periodically inspect the stone for signs of wear and tear, such as chips or cracks.

Sydney metro: 2-3 working days

Regional: 4-8 working days

Order Processing

• We process your order within 24 hours.

Pickup & Delivery Options

• Pick up from our Sydney, Brisbane or Melbourne warehouse.
• Delivery to NSW, QLD, VIC, and other Australian locations.

Delivery Methods

• We work with third party transport partners to ensure door to door delivery
• Before placing your order, you can request a quote for one of our primary delivery methods: Truck-Mounted Forklift, Truck-Mounted Crane (HIAB) or Tailgate (Truck + Pallet Jack).

Customer Support

• Contact us with any questions about your product or delivery.
• Our customer support team is ready to assist you.

• Our natural stones are sourced from the world's finest quarries, ensuring premium quality and timeless beauty. While we don't offer a specific warranty, these stones are built to last generations with proper care and installation according to Australian standards.
• You should inspect the material before picking from the warehouse or immediately at the time of delivery.
• Any defect, if found, shall be communicated within 24 hours of delivery.
• All returns are subject to a 35% restocking fee plus any applicable shipping charges. No returns will be applicable on custom orders, discontinued product lines and sealers.
• Return on the items is accepted with 15 days from delivery or pickup and is subjected to be returned in their original condition with undamaged packaging.

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